Privacy Policy
Last updated: April 10, 2026
1. Introduction
This Privacy Policy describes how Trimind Company ("we", "us", or "our"), operating OilExam.tech ("OilExam"), collects, uses, and protects your personal information. We are located in Kuwait and are committed to protecting your privacy.
2. Information We Collect
We collect the following types of information:
- Account Information: When you sign in with Google (via Clerk), we receive your name, email address, and profile picture.
- Usage Data: Quiz scores, progress data, flashcard activity, and study history.
- Payment Information: Payment transactions are processed by MyFatoorah. We store transaction IDs and subscription status but do not store your credit card or KNET details.
- Technical Data: Browser type, device information, and IP address for security and analytics purposes.
3. How We Use Your Information
We use your information to:
- Provide and maintain the OilExam service
- Process your subscription payments
- Track your quiz scores and study progress
- Personalize your learning experience
- Communicate with you about your account or service updates
- Improve our platform and study materials
4. Third-Party Services
We use the following third-party services:
- Clerk: For authentication and user management (Google Sign-In). Clerk's privacy policy applies to data they process.
- MyFatoorah: For payment processing (KNET, Visa, Mastercard). MyFatoorah handles all payment card data securely.
We do not sell, trade, or rent your personal information to third parties.
5. Data Security
We implement appropriate security measures to protect your personal information, including encrypted connections (HTTPS), secure authentication, and content security policies. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your account and progress data for as long as your account is active. If you wish to delete your account and associated data, please contact us via WhatsApp at +96550439150. We will process your request within 30 days.
7. Cookies and Local Storage
OilExam uses cookies and local storage for authentication, language preferences, and session management. These are essential for the functioning of our service. By using OilExam, you consent to the use of these technologies.
8. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your account and data
- Withdraw consent for data processing
To exercise any of these rights, contact us via WhatsApp at +96550439150.
9. Children's Privacy
OilExam is intended for adult professionals preparing for oil industry English exams. We do not knowingly collect information from children under the age of 18.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of OilExam after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us via WhatsApp at +96550439150.